Contact & Help
From our ingredients to where you can find us, we love to answer your questions about MARS.
What Would You Like To Know?
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Can I buy a MARS® product that I saw overseas?
MARS® are sold all over the world and our product range varies from country to country. Our Consumer Care team can help with this and you can reach out to them by clicking
Do you have product samples?
Sorry, we don't offer samples or free products.
Where can I find the Best Before Date?
You can find this on the back of the pack near the barcode.
Can I buy Merchandise from you?
Sorry, we don’t have merchandise to sell or give away.
I’m having trouble finding my favourite product at my usual shop. Help!
Our product range varies between stores and locations, and our Consumer Care team would love to help. You can reach out to them by clicking
HERE(open in new tab)I'm organising a party, can I buy directly from you?
While we are not set up for direct or bulk sales to consumers, we know that a confectionery distributor will be able to help. You can find their contact details by searching the internet for local confectionery distributor in your area.
As a small retailer, can I purchase your products directly?
While we are not set up for direct or bulk sales to small retailers, we know that a confectionery wholesaler will be able to help. You can find their contact details by searching the internet for local confectionery wholesalers in your area.
Where are your products made?
Our core range of MARS® are proudly made in Ballarat, Australia. On occasion, we import specialty items such as seasonal products from our other Mars facilities.
I have a question or a complaint about MARS® who do I contact?
Our Consumer Care team would love to help you with any questions or comments and you can reach them by clicking
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